Overview

• If you’re not completely satisfied within 30 days of purchase, we will happily accept your return and cover your shipping cost to send it back. Please email us at info@hairhouseaz.com to start the process now.
• Gift cards are non-returnable.
• Please do not send your purchase back to the manufacturer.
• Once your return is received, we will send you an email to notify you that we have received your returned item.

Late or missing refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at info@hairhouseaz.com.

Sale items

• Only regular priced items may be refunded. All sale items are final and cannot be refunded.

Need Help?

• Contact us at info@hairhouseaz.com for questions related to refunds and returns.